Shipping policy

Local Shipping (Singapore Only):

    Self Collection - Pick up your products from our office in Singapore. Please contact us on orders@ninebythirty.com to set up a time for pick up.

    Local Delivery - Get it shipped by local courier for a flat rate of SGD 7.

    International Shipping:

    Our worldwide customers are served by international courier (DHL or similar), with the shipping cost varying slightly by location. Some shipping addresses may also have a Registered Parcel option

    Transit Time (from shipping date):

    Local Delivery (Singapore): 1-3 business days
    International Courier (DHL): 5-7 business days*
    International Registered Parcel: 3-4 weeks

    *Some remote locations may take between 7-10 days

      Please Note:

      - Transit times mentioned are estimates and do not take into account delays due to customs or other extraneous circumstances.

      - VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. We are unable to advise duty amounts. These charges will be billed separately to you by the courier company at the time of delivery.
      - We provide order tracking. Tracking information will be emailed to you once we dispatch your order.

      - At anytime, please email us at orders@ninebythirty.com